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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Avoid kitchen fires!!

3/20/2019 (Permalink)

Fire Damage Avoid kitchen fires!! Kitchen fire at a restaurant.

Many of the fires we get called into begin in the kitchen. Most people would say they expect that to be the case, since the kitchen has stoves and microwaves. When you have items that can cause fires, of course that's where most the fire problems would start!

Simple mishaps can cause problems! That's why we say to always pay attention and do not leave fire alone. Even a few seconds it can happen, and you will be in emergency mode.

Stay focused while you are in the kitchen. Keep clothing and other flammable items far from flames. Don't take it for granted that it won't happen to you, because most people don't think it will. Attentiveness goes a long way!

Checking for mold

3/15/2019 (Permalink)

Why SERVPRO Checking for mold As you can see, mold is not always right in your face. But this family could smell it in there closet after a water loss, so we came and handled it.

Some people assume that if you can not see mold, then it is not there. It is important to pay attention to new smells, ones that are potent and may sting the nostrils.

Again, you may not be able to see the mold with the naked eye but a trained professional would know right away. So if you do feel like you smell something, or your eyes are watering, give us a call. Best to check and make sure, that way it won't get any worse.

SERVPRO of Upper East Side knows right away when we go into a building what needs to be done. Just make sure to call us right away! (917) 924-2260 That's an urgency! Mold can be very bad for your health.

Commercial Water Restoration Repair

10/4/2018 (Permalink)

Residential water damage can be costly for any homeowner. Yet commercial water damage restoration can cost companies even more.Water damage can cause extensive damage to any size property. Commercial property is generally a larger area than residential properties, thus causing more damage in the same amount of time.

Whether it is roof leaks, flooding or natural disasters, you need to make sure you act quickly when your property has become damaged by water. Commercial water damage restoration is a large feat to tackle and needs to be handled by a professional restoration service.

Commercial Water Damage Repair

There are many steps that need to be taken when dealing with commercial water damage restoration. Companies can choose to use different techniques when cleaning and restoring.
-Water mitigation is the first step. You must clear out all standing water before you proceed to any restoration.
– De-humidification and moisture control helps with the buildings moisture levels. Your space will never dry out unless it is ventilated properly.
-Temporary air conditioners and cooling towers can be added as well. These machines will control temperatures and climate within your building. This will prevent mold and mildew from forming in and on porous materials.
-Odor control will be taken into account when dealing with commercial water damage restoration as well. If mold and mildew has started to form, it will take a professional to preform the cleaning process to eliminate odors and toxic smells.
-Temporary roofing can be a possibility when it comes to weather related damage.
-Board ups are essential to keep further damage from happening to your building. This allows damaged walls and windows to temporarily be fixed so the cleaning and restoration process starts quickly.

Many restoration companies will work with your insurance company to lessen the stress during the restoration process. The cleaning process can last anywhere from a week to many months depending on the amount of damage. Restoration companies like SERVPRO of Upper East Side will make sure your property is handled in a timely manner. The faster the water is extracted and cleaned, the less money you will spend while saving time. Like stated before, mold and mildew can start to grow if not dealt with quickly. Make sure to find a company that can handle all your commercial water damage needs.

Health Hazards

10/4/2018 (Permalink)

Many floods and sewage backup can contain many deadly bacteria’s and just the slightest skin contact can leave a person seriously ill. A certified water damage restoration service not only has the tools to eliminate the moisture, they also have the right knowledge to get your commercial building back up and running again and giving your employees a safe environment to work in the New York Metropolitan area.

The amount of damaged water can cause can happen is astounding, and often times it is underestimated by us commercial owners. Excess moisture is already bad enough, but when your commercial building is flooded or hit with a burst pipe, the situation can get out of hand way too fast. This is one of many reasons why these accidents are by far the most expensive problems a commercial owner can face. Contaminated water does not only create structural problems to your building, it can leave serious threats behind after it has been removed from your property.

4 Critical Steps in Preventing Commercial Water Damage

10/4/2018 (Permalink)

Commercial 4 Critical Steps in Preventing Commercial Water Damage Take the necessary steps to be prepared for any disaster that may occur to your business. Always have a Plan B ready to go.

We’ve all been asked the question, “In a fire, what would you grab first?” For a homeowner, that’s an easy answer. Most of us would choose precious keepsakes, photos, and a few prized possessions. However, when disaster comes knocking on the door of a business, there can be dozens of critical documents, files, records, and technical equipment that are indispensable in the smooth flow of business operations.

1. Do your Research

Some municipalities have information on certain flood and sewer back-up prevention programs that are tax deductible for business owners.

2. Conduct Regular Inspections

The components of a commercial building are diverse and complex. Unlike residential property, commercial buildings tend to have major external HVAC components, roofs decorated with an array of pipes and fans, and large utility rooms. This equipment can be intimidating for many. The best way to keep the harrowing weather outside is to hire a professional to conduct frequent and thorough inspections. Although the building may be in great condition four times out of five, the occasional adjustment or repair can save hundreds in water damage restoration costs.

3. Locate shut-off valves

Without peeking at an emergency plan, our team members in the building able to identify where major water shut-off valves are? If they aren’t easily accessible, does every employee know who in the building to contact in case of an unexpected water
overflow or pipe burst? In a high-stress situation, most individuals are only able to recall previously learned information rather than think on their feet. A few minutes to locate shut-off valves will ensure proper performance when it counts. If you don’t have an Emergency Ready Plan for your business, reach out to one of SERVPRO service members to help you set one up for you free of charge. You’ll never know when a disaster might strike. Call SERVPRO of Upper East Side 917-924-2260 and ask for Chris Garcia.

4. Keep Valuable Stock Secure

Even with intensive preparation, water doesn’t pick favorites. Naturally, the last items you want to jeopardize are your business’s critical documents, paperwork, and brainstormed plans. This can be as extensive as purchasing a company safe or as simple as obtaining waterproof file cabinet that sits a few feet above the ground.

Residential vs Commercial Water Damage

10/4/2018 (Permalink)

The big difference between homes and businesses is the type of carpet that gets wet. Residential Water Damages usually have carpet over padding. Not only is the carpet water damaged, but the padding is soaked in many cases or at least wet. The usual process is to remove the carpet from the floor and remove the padding. Then remove the tack strip that holds the carpet down. Many homeowners forget to remove the tack strip and when they add a carpet fan to dry the carpet, the tack strip can actually rip a hole in the carpet as the carpet is flapping up and down.

Commercial buildings usually have wet carpet that is glued to the floor which means there is no padding. Although that is good in one way, it creates another issue. The other issue is getting the bottom of the carpet that is glued to the floor to dry.

Most carpet cleaners and cleaning janitorial companies use an air mover that blows on the carpet to dry the carpet. The problem is that the air mover also known as a carpet fan only dries the surface of the carpet. The problem becomes bigger because unknown to the property manager, carpet cleaner, and janitorial service the bottom of the carpet is wet. The moisture underneath the carpet (remember that the carpet is glued to the floor and no one can feel underneath the carpet) will be a feeding ground for mold and bacteria. Building management professionals will know it's a problem a few days later as they smell a foul odor. That odor is the growth of bacteria and mold growing.

Unless you have a moisture meter to determine if the carpet is wet underneath, you have to assume that the carpet is dry by feeling the surface of the carpet. As we have just learned, that becomes a liability and opportunity for tenants and employees to complain and possibly bring legal action.

Drying underneath the carpet and preventing mold damage and bacteria growth is actually very easy. Remember that mold normally (but not always) takes 36 to 72 hours to start to grow. There are molds that grow faster, but this an average time period for most molds. This information tells us that we have some time to work fast to prevent an issue. Please also remember that this process can be used by untrained and uncertified employees for wet carpet areas less than a 3 feet x 3 feet. Any wet carpet areas more than this will need a IICRC certified professional.

First take the same air mover that you used to dry the wet area and actually keep the air mover on for another 24 hours after the carpet feels dry. You will need to purchase a moisture meter that will test the bottom of the carpet After 24 hours the carpet should read dry, but if not let it run another 24 hours. The reason you can dry underneath the carpet without taking the carpet up, is because through osmosis, drying the surface of the carpet will " suck " the moisture from the bottom of the carpet to the top. Removing the moisture will reduce the possibility of mold and bacteria growth.

There are more differences between drying a water damage in a home and in a commercial building such as fire walls, computer systems, complicated furniture.

Hospitals and pharmaceutical companies and other sensitive manufacturing companies have compounded issues. Because of concerns of dust and mold these issues may interfere with patients' health and manufacturing processes.

The bottom line is to be careful when hiring a water damage restoration clean up company. It's best for commercial property management to start searching now and creating emergency plans to make sure they have all needs covered. Planning your water damage recovery when the pipes burst is not the best way.

The difference between flash flood watch and a warning

9/24/2018 (Permalink)

What's the Difference Between a Flash Flood Watch and Warning?

Tornadoes, lightning, hurricanes — all forms of severe weather can be deadly if proper safety precautions aren't taken. Flash floods are particularly threatening, and besides heat-related deaths, they cause more fatalities each year than any other climate hazard.

If you live in a region where flash floods are common, stay safe by learning the difference between a flood watch and warning, as well as what to do when a flash flood is likely to occur.

It's a Matter of Degrees, but Both Situations are Cause for Concern

It's important to understand the difference between a flash flood warning and flash flood watch. It's also important to know that the definitions of these two alerts differ from the definitions of warnings and watches given for other severe-weather conditions, such as hurricanes. And you definitely shouldn't assume you know the difference between watch and warning just because you're are familiar with winter storms.

Definitions

  • A flash flood watch is issued first. It means that current weather conditions are favorable for flooding. While a watch does not a guarantee that a flash flood will occur, it is a very good indication that your community will experience severe weather.
  • A flash flood warning means a flash flood is either imminent or occurring. In fact, a flash flood can occur so quickly that there isn't time to send out a flood warning alert.

What Should I Do in a Flash Flood?

Most flash-flood fatalities occur because people either underestimate the power of fast-moving water or they are not prepared for an emergency situation. Follow these six tips before and during a flash flood to keep your family safe during severe weather.

  1. Have an emergency plan and kit ready to go. If you're forced to evacuate, you need to know where to go. Learn the highways that are safe to travel during a flood and which roads are likely to collect water. It's good to have an escape plan formed before imminent danger so you can quickly reach safe territory during flood conditions. Also, prepare and store an easily accessible emergency kit, packed with essentials like flashlights and a phone charger for your car.
  2. Stay up to date on weather forecasts. If you have a mobile device, you're likely to receive a Wireless Emergency Alert (WEA) during flash-flood conditions. It's still a good idea to be aware of possible of severe weather before these alerts are sent out. The more notice you have, the better prepared you can be for weather hazards.
  3. Don't wait until a warning to take action. As soon as you know a flash flood is likely to occur, take action. Depending on where you live, this might mean evacuating to safer territory – just disconnect utilities and appliances first. It might also mean getting off the road and finding higher ground.
  4. Follow evacuation orders immediately. You don't have to wait for orders to evacuate, but once these orders are given, you should follow them immediately.
  5. Move to the highest point possible and call 911 for help. If it's too late to evacuate your home, move your family to the attic or highest point possible and call 911 for help.
  6. Do not drive or walk near flooded areas. Over half of flood-related deaths occur when people drive their vehicles into flood water. The next highest percentage of drownings are caused when individuals try walking into or near flood waters, according to the Center for Diesease Control and Prevention . It only takes six inches of fast-moving water to knock over most adults and 12 inches of fast-moving water to carry away smaller vehicles. Never try to walk or drive through a flooded area. Turn around – don't drown!

Safety Tips during Thunderstorms

9/22/2018 (Permalink)

Storm Damage Safety Tips during Thunderstorms Always be Safe

How to stay safe indoors during a thunderstorm:

During an electrical storm, avoid:

  • Avoid using a land line phone. Land line-base lightning strikes are the leading cause of indoor lightning injuries in the United States.
  • Avoid having any contact with appliances connected to your plumbing, because it is typically tied to your home's electrical service for grounding.
  • Avoid all contact with you home's plumbing, including the shower, bath, and sinks during an electrical storm.
  • Avoid all windows and doors or standing outside on porches.

How to stay safe outside in a thunderstorm:

  • Find shelter immediately in a substantial and enclosed building or a metal-topped vehicle, convertibles do not provide protection.
  • If you can hear thunder, you are close enough to be struck.
  • Get away from isolated trees.
  • Climb down and away from hilltops and other elevated areas.
  • Stay away from objects and things that conduct electricity such as metal fences, power lines, or phone poles.
  • Never lie flat in a field. You can still be hit through a ground-current strike.

Flood Season Is Here

9/22/2018 (Permalink)

Storm Damage Flood Season Is Here High Tides

Preparing for Floods

Water can be a nightmarish foe. Inside your home, less than one inch of standing water can cause thousands of dollars in damage by destroying wood-products and sheet rock, and providing an environment for mold. Outside in motion, water is incredibly powerful. One cubic yard weighs over 1,700 pounds. A mere 6 inches (that's 31.21 pounds) of water can knock an adult off their feet. Flood waters can plow through earthen dams, pull homes off their foundations and destroy them, sweep cars swiftly downstream, knock out power lines, and contaminate drinking water for weeks. Floods are the number one widespread natural disaster in the US and they often happen due to heavy rain fall from multiple storms or hurricanes.

What is a flash flood?

A flash flood occurs when powerful storms drop several inches of rain in one hour, the ground will not be able to absorb water fast enough. This produces heavy runoff that can quickly flood low-lying areas in less than 6 hours. Just one inch of rain over one acre of land can produce 27,154 gallons. That's over 100 tons of water suddenly on the move, carrying mud, boulders, and other debris. Flash flooding in urbanized and other paved areas can produce extreme flooding quickly, turning highway underpasses, underground parking third highest weather-related killer in the US.

How to keep safe during a flood:

Listen to the news and weather reports. NOAA Weather Radio All Hazards (NWR) broadcasts continuous weather information directly from the nearest National Weather Service office.

Listen for flood watches/warnings in your area. If your home is located in a flood plain or low-lying area prone to flooding, consider packing an emergency supply kit and personal items and evacuating to higher ground.

Protect your possessions and gather records:

  • Copies of insurance policies with you agent's contact information
  • Document and take photos of all household items and valuables.
  • Copies of social security cards, passports, finance records and receipts of major purchases.

If your area is flooding or is flooded, stay out of flood waters as much as possible.

  • Eating or drinking anything contaminated by flood water can cause diarrhoeal disease.
  • Open wounds and rashes exposed to flood waters can become infected.
  • Flood waters can displace animals and reptiles, including dangerous snakes.

How to Deal with a Huge Water Leak.

9/19/2018 (Permalink)

No homeowner wants to deal with a flood in their home, but having a plan of action in place will help take at least a little stress out of the situation.

If you ever experience a major water leak in your home, here are the steps to follow:

1.) Shut Off the Water Source

First and foremost, if you discover a major water leak in your home, you need to stop the flow of water. By doing this immediately, you may be able to prevent more damage from happening to your home. If you can easily identify the leak source and it has a shut off valve available, you may be able to simply turn off the water at that source.

2.) Contact Your Insurance Agent

After you have made sure no more water is getting in to the home, it’s time to call your insurance agent. There is a small chance you won’t want to file a claim for the damage, but that is highly unlikely. If your baseboards or walls have gotten wet, they need to be professionally dried out to prevent mold from growing in your walls, and that process can be thousands of dollars. You may want to describe what you are seeing to your agent and see if she recommends you start the claim process based on your deductible, but most times that answer is going to be a quick yes.

3.) Contact the Restoration Company

As soon as you get off the phone with your insurance agent, call the restoration company. If they are a good company, they should be able to get a team there within a couple hours to start removing water from the home. Mold can start growing very quickly.

4.)  Document the Damage

When the restoration company arrives, they will likely show up with big trucks with lots of hoses and industrial vacuums to remove the water from the tile floors. If you have carpet, they will likely start tearing it out. They will probably start tearing off baseboards and door frames, and depending on how much saturation the water was able to do, they could start removing pieces of drywall and even cabinets.

Does your Homeowner insurance cover water damage?

9/19/2018 (Permalink)

Most homeowners insurance policies help cover water damage if the cause is sudden and accidental. Homeowners insurance may help pay for repairs if, for instance, your drywall is drenched after your water heater ruptures or an upstairs pipe bursts and water saturates the ceiling below.

Depending on what's damaged, two types of coverage within a homeowners insurance policy may apply.

Dwelling Coverage

Dwelling Coverage helps pay for damage to the structure of your home if it's damaged by a covered peril. So, if a pipe suddenly bursts and damages a wall, dwelling coverage may help pay for repairs.

Personal Property Coverage

Personal Property Coverage helps pay for damage to your belongings if they are damaged by a covered risk. So, if a burst pipe results in a drenched computer or bookcase, personal property coverage may help pay to repair or replace the damaged items.

Keep in mind that a deductible will likely apply before your coverage kicks in. Also, coverage limitsmay apply. Read your policy to brush up on how much coverage your polficy provides. Your agent can help you adjust your coverage to fit your needs or answer questions about your policy.

DOES HOMEOWNERS INSURANCE COVER WATER DAMAGE FROM LEAKING PLUMBING?

Homeowners insurance may help cover damage caused by leaking plumbing if the leak is sudden and accidental, such as if a washing machine supply hose suddenly breaks or a pipe bursts. However, homeowners insurance does not cover damage resulting from poor maintenance. So, if damage results after you fail to repair a leaky toilet, for example, homeowners insurance likely will not pay for repairs.

WHAT TYPES OF WATER DAMAGE ARE NOT COVERED?

Homeowners insurance does not cover certain types of water damage.

Damage from Unresolved Maintenance Issues

While your homeowners insurance will probably help cover the cost of replacing or repairing a damaged floor if your dishwasher suddenly goes on the fritz, coverage generally will not kick in if the damage results from an unresolved maintenance issue, such as continuous leaking near a faucet or other plumbing fixture.

Replacing or Repairing the Source of the Water Damage

Most homeowners insurance policies will not cover the source of the water damage. So, while your policy may cover the cost of tearing out and replacing that damaged floor, you shouldn't expect it to cover the cost of replacing your broken dishwasher or washing machine.

Water Backup from an Outside Sewer or Drain

You also will not typically be covered by a traditional homeowners policy if water backs into your home through an outside sewer or drain. You may, however, be able to purchase additional sewer or water backup coverage that may help cover damage from that type of event.

Flood

No type of flood damage, no matter the source of the water, is covered by standard homeowners policies. Flooding, for example, can occur from storms, over-saturated ground, overflowing or surging bodies of water such as rivers, ponds, lakes and oceans. You may be able to purchase a separate flood insurance  policy through the National Flood Insurance Program.

While it's important to keep up with home maintenance to help prevent damage from water, it's also a good idea to check with your agent about what is and isn't covered by your homeowners policy. Be sure to ask if there are any additional coverages available that may be appropriate for your home. 

7 Myths about Mold

9/18/2018 (Permalink)

Mold Remediation 7 Myths about Mold Exposing the truth about Mold

7 Mold Myths Exposed

Depending on who you talk to, household mold can be anything from a benign substance you can completely ignore to a super-toxin capable of causing grave harm in microscopic quantities. As with most things, the truth is typically somewhere in the middle. We help you find it below by exposing some common myths about mold as being exactly that.

Myth 1 – Your house can and should be completely free of mold.

False on both counts. Mold spores are part of the natural environment, and are all around us both when we are inside and outside. It would be virtually impossible (and totally unnecessary for most people) to remove every last mold spore from your home. Mold is only an issue when its concentration reaches unhealthy levels, typically as large, visible colonies.

Myth 2 – Mold is harmless.

While you can’t completely remove mold from your home, allowing it to grow unchecked is not a good options either. The health effects of mold are still unclear, and depend a great deal on the person, their immune system, and the amount of exposure. But there’s absolutely no question that mold can and will damage your personal belongings if allowed to grow on them.

Myth 3 – “Black mold” and “toxic mold” are very dangerous.

This is mostly untrue. First, most molds called “black” are really very dark green, and are not the Stachybotrys mold that can be associated with health effects. Second, “toxic mold” is a misnomer often used by the media. Only some mold spores produce toxins and only under certain circumstances. And even if they are producing toxins, it’s unlikely that most people could inhale enough mold in their office or home to get a “toxic” dose.

Myth 4 – Once you’ve killed mold, the removal is optional.

False. The allergens in mold are still present and can become airborne even when mold is dead. After you or a mold remediation specialist has killed mold in your home, it should be fully removed.

Myth 5 – Bleach kills mold.

Blanket statements like this are rarely completely true. Same here. Bleach can kill certain kinds of mold on nonporous surfaces. However, it is unclear if it kills all kinds of mold on every type of surface. In particular, its effectiveness on porous surfaces like wood is still very much in question.

Myth 6 – Mold remediation is something you can easily handle yourself.

Often not true. Mold remediation can be handled for small areas fairly easily. But for a pervasive problem, the help of a professional is highly recommended.

Myth 7 – A small amount of mold generally doesn’t indicate a problem

False. A small amount of mold, especially adjacent to an area you can’t see, can be just the tip of the iceberg. Only a certified mold inspector can tell you for sure the extent of your mold issue.

It Never Hurts to Get Expert Advice

When it comes to mold, in many cases there are enough unknowns about its type, origin, and spread that talking with a Certified Mold Inspector  is always your wisest and safest option. Even if they confirm the problem is small and you can handle it yourself, the added peace of mind can be priceless.

SERVPRO of Upper East Side

917-924-2260

How to Identify Mold

9/17/2018 (Permalink)

Mold Remediation How to Identify Mold Do you believe you have mold growing?

Mold is everywhere. It’s a type of fungus that grows from tiny spores that float in the air. It can grow almost anywhere that spores land and find moisture and a comfortable temperature, between 40 and 100 degrees F. Typically that includes about every damp place in your home.

You can easily spot the most visible type of mold, called mildew, which begins as tiny, usually black spots but often grows into larger colonies. It’s the black stuff you see in the grout lines in your shower, on damp walls, and outdoors on the surfaces of deck boards and painted siding, especially in damp and shady areas. A mildewed surface is often difficult to distinguish from a dirty one. To test for mildew, simply dab a few drops of household bleach on the blackened area. If it lightens after one to two minutes, you have mildew. If the area remains dark, you probably have dirt.

Mildew is a surface type of mold that won’t damage your home’s structure. But other types of mold cause rot. If the wood is soft or crumbles, the fungi have taken hold and rot has begun.

If you have a high concentration of mold, you may smell it. If you detect the typical musty odor, check for mold on damp carpets, damp walls, damp crawlspaces and wet wood under your floors, wet roof sheathing and other damp areas. Clean up these infestations right away before they get worse, and see the following photos for prevention measures on how to remove mold.

Fire Extinguishers

9/14/2018 (Permalink)

Fire Damage Fire Extinguishers Never skipped out on having a fire sting wisher in your own home or business, They can save lives. No one is an exception.

Fire Extinguishers 

A portable fire extinguisher can save lives and property by putting out a small fire or containing it until the fire department arrives; but portable extinguishers have limitations. Because fire grows and spreads so rapidly, the #1 priority for residents is to get out safely.

Safety tips
  • Use a portable fire extinguisher when the fire is confined to a small area, such as a wastebasket, and is not growing; everyone has exited the building; the fire department has been called or is being called; and the room is not filled with smoke.
  • To operate a fire extinguisher, remember the word PASS:
    • Pull the pin. Hold the extinguisher with the nozzle pointing away from you, and release the locking mechanism.
    • Aim low. Point the extinguisher at the base of the fire.
    • Squeeze the lever slowly and evenly.
    • Sweep the nozzle from side-to-side.
  • For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire, but not so heavy as to be difficult to handle.
  • Choose a fire extinguisher that carries the label of an independent testing laboratory.
  • Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out. Local fire departments or fire equipment distributors often offer hands-on fire extinguisher trainings.
  • Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled. If the room fills with smoke, leave immediately.
  • Know when to go. Fire extinguishers are one element of a fire response plan, but the primary element is safe escape. Every household should have a home fire escape plan and working smoke alarms.

What’s the next course of action after suffering a Fire?

9/14/2018 (Permalink)

Fire Damage What’s the next course of action after suffering a Fire? Suffered A Fire? What do I do next?

After all the flames have been extinguished and the smoke has disappeared, what do you do?

Before fire damage occurs:

Take preventive action, incorporating ongoing off-site contingency plans including…

  • A contact list with updated phone numbers and emails.
  • A video or photographic record of your business or home for reimbursement in the event of loss – the more thorough, the better!
  • An up-to-date list of inventory.
  • A preloss agreement with a restoration company such as SERVPRO.
  • Sign up for Our Free Emergency Ready Plan with one of our SERVPRO team members.

Already suffered fire damage?

Don’t touch anything.

Never enter your premises without the express consent of firefighters. Fire damage can result in an array of hidden, unsafe conditions.

Turn all utilities off.

Turn off water at the valve, and gas and electricity at the meter.

Immediately contact your insurance company.

They can start the claims process rolling by sending out an insurance adjuster to assess damages and discuss the situation.

Call SERVPRO of Upper East Side

Call SERVPRO, We are available 24 hours a day, 7 days a week. Our Number is 917-924-2260.

Need help?
The Red Cross may be able to offer assistance.

For Further Assistance, Call SERVPRO of Upper East Side, We have the knowledge, and advance tools and technology to restore your home or business to its pre-fire condition Fast! Don’t wait! Team members are available to answer questions you may have. Call Now 917-924-2260.

Prevent Mold From growing in your home.

9/14/2018 (Permalink)

Mold Remediation Prevent Mold From growing in your home. Mold Prevention

Mold. The very word is enough to make a person cringe.Mold spores spread easily and cannot be completely eradicated.

Mold can grow anywhere: on carpet, clothing, food, paper, and even in places you can't see, such as the backside of drywall, areas inside walls around leaking or condensing pipes, and above ceiling tiles.

Not only is a mold problem difficult and costly to fix, but mold can also produce allergens and irritants that may compromise your health.

So what can you do if you're concerned about mold growing in your home?

The best approach is preventing mold before it becomes a problem. The key to mold prevention is simple: moisture control.

Here’s a few steps to prevent Mold from growing.

1. Dry wet areas immediately

2. Prevent moisture with proper ventilation.

3. Equip your home with mold-resistant products.

4. Monitor humidity indoors

5. Improve air flow in your home.

What is Mold?

9/6/2018 (Permalink)

Mold is made up of several different types of fungi that reproduce that can grow rapidly if not treated. Mold that is found in homes are traditionally a white or grayish color. It is especially common to find mold in bathrooms, which is usually green.  Mold may grow in all different types of environments, but thrives in damp and warm environments.

Mold reproduces by forming microscopic spores. These spores can survive under much harsher conditions than mold. The spores move freely throughout the air until it lands on a surface that has excessive moisture on it. Once the spores land mold can begin to grow. In order for it to grow it needs to have oxygen and need to be in a space where the temperature can range from 40° to 100° Fahrenheit.

It is very important to make sure your home is mold free. If mold is present it can affect the health of you and your family. It can also damage or possibly destroy the drywall and wood in your home. If your home has mold, call SERVPRO of Upper East Side at 917-924-2260.

How to prepare for Hurricane Season

9/6/2018 (Permalink)

Storm Damage How to prepare for Hurricane Season Hurricane season is upon us

September is here and hurricane season is picking up. It is important to refresh yourself on the steps needed in order to prepare yourself for a storm. When news breaks that a storm is on the rise, we traditionally have several days to prepare for it. It is important to track the storm day by day because it is possible for it to pick up speed or change directions. Once a hurricane has been announced it is crucial to gather food and water. It is important to get the supplies as quickly as possible. Stores will sell bottled water and perishables fast. After you have gone out and collected food and water, you must prepare your fridge and freezer.  Eat all perishables first in anticipation of the power going out. Fill your fridge and freezer with bottled water and non-perishables. The fuller your freezer is, the more items there are to retain the cold. Put all the ice you have in your freezer into plastic bags and fill the spaces in your freezer with it. Lastly put all of your valuables into clear plastic bags and hang them high off the floor. This will insure the items will stay dry in case of flooding.  Keep these few tips in mind and you will be well prepared for the next hurricane.

Summers is almost up. Homeowner tips on how to prepare for the fall #1

9/4/2018 (Permalink)

Why SERVPRO Summers is almost up. Homeowner tips on how to prepare for the fall #1 Time to clean those gutters.

Cool weather is nigh- prep your Home for the arrival of fall while it’s still nice outside.

Summer is almost up, and fall is right around the corner. Now it’s time to finish up any last minute and maintenance projects to get your home ready for a new fall season.

Clean out the gutters

No one loves this job, but it needs to be done. A few hours of work and prevent big problems later on. 

 If your gutter gets clogged up by dust, dirt and etc. you can stop or slow the drainage of your roof, causing more damage than you may know. Clogged gutters can rot fascia boards, therefore making it easier for water to enter the house to cause wall and ceiling damage. 

Home Safety Check

9/4/2018 (Permalink)

Why SERVPRO Home Safety Check Smoke Alarms Save Lives

Home Safety Check

Replace the batteries in your smoke alarms, and carbon monoxide monitors. A good way to remember to do this is to always replace the batteries when you change the clocks for daylight savings time. November 4, 2018 would be a great time for your next check in.

CO and Fire alarms should be installed in a central location outside each sleeping area and on every level of the home and in other locations where required by applicable laws, codes or standards. For the best protection, interconnect all CO alarms throughout the home. When one sounds, they all sound.

 Create a family fire scape plan or review the one you already have. Put together an emergency preparedness kit so that you are ready for winter power outages. 

SERVPRO of Upper Eastside, offers an Emergency Ready Profile (ERP) to their clients Free of Charge and have complete to access to it with the touch of a button.

Do you have an Emergency Plan in place?

9/4/2018 (Permalink)

Why SERVPRO Do you have an Emergency Plan in place? Don’t wait until it’s too late. Have a Plan in action.

SERVPRO Ready Plan Mobile App

Help is at your fingertips

When fire and water cleanup is needed, getting help is now quicker and easier using the SERVPRO Ready Plan App. The Ready Plan is an Emergency preparedness tool for home and business owners, property managers, risk managers and facility management.

It allows for the creation of an Emergency Ready Profile containing critical facility information to help speed up response time.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

SERVPRO is available Rain, or Shine 24/7 365

8/9/2018 (Permalink)

“I went on vacation and came home to an absolute nightmare. My hot water heater burst in the attic who knows when during my 2 weeks away. It was like stepping into one of the commercials you see on tv with your furniture floating by. You could not replace some of the items in my home. They were over a hundred years old. I had searched the world for some of those items. My heart was crushed. I sat in my car for a good twenty minutes just stunned at the amount of water that came gushing out the door when I opened it. I could not clean that up on a good day. I called my insurance agent and he told me that there were companies out there that could clean that up for me. My insurance agent referred me to SERVPRO of Upper Eastside, so I called the number at 12 am at night and hoped the person that returned my call was not angry that I woke them up. SERVPRO of Upper Eastside were able to come in the next day.”

Melinda B. - Yorkville, NY

SERVPRO of Upper Eastside prides themselves in not only being the best, but being able to bring exceptional service during a time of crisis. 

Electronic Cigarettes

6/11/2018 (Permalink)

Fire Damage Electronic Cigarettes These little things can cause MASSIVE damage.

It may seem like an electronic cigarette or cigar could never cause much damage to you or your home, but little do you know, it can!

In this past year, we've had fire emergencies that burnt down whole houses just from an electronic cigarette or cigar.

“There is also a risk of property damage as a result of flammable materials catching on fire from an e-cigarette explosion. The United States Fire Administration said that 25 fires and explosions were caused by e-cigarettes between 2009 and August 2014.”

Just because you don't see a flame, does not mean that it doesn't have the ability to cause damage.

Be sure you turn those devices off, as you would a curling iron. 

You want to keep your family and belongings safe! But always know that we are here if something does go wrong!

Hurricane Season Approaching and Storm Preparedness Tips

6/11/2018 (Permalink)

Storm Damage Hurricane Season Approaching and Storm Preparedness Tips Stand Back, there’s a Hurricane coming through.

With Hurricane season approaching, after such a horrible hurricane in Sandy a few years ago, it's important to be prepared. And to also stay up to date on the storms and where they are.

Even if you only get a brief part of the storm, it's important to be ready. Have water and gas in your cars. 

While forecasting methods and tools are improving year after year, people are still at great risk to tropical storms and hurricanes because they continue to build along the coastline. That is one reason for this particular web site so that people can obtain a basic understanding of hurricanes and tropical storms. The other is to provide helpful information that will help communities and their residents to prepare for these storms.

And if you unfortunately have any damage, remember that we are always there to help. 24/7.

Call SERVPRO of Upper Eastside 

917-924-2260

Welcome Spring AKA Allergy Season!

5/10/2018 (Permalink)

When your nose starts running and your eyes are watery, you know what time it is! SPRING IS HERE!

After you've moved your clocks an hour ahead, it’s a great time to change your batteries in your smoke detectors and your carbon monoxide detectors. Just to be one step ahead of the game, preventing any chance of future problems.

It is also a great idea to change the filter in your air conditioner. Having a professional check on all your HVAC needs will allow for you to make sure things are up to date, as well as reduce the cost of energy if you choose other routes.

We're all happy Spring is finally here! Enjoy the nice weather!!

And try not to let those pesky allergies get the best of you!

Dryer Vents

5/10/2018 (Permalink)

It is no surprise that dryer vents are the cause of many household fires. That’s why we look to emphasize on the fact of how important it is to keep them clean. 

To reduce the risk of dryer vent fires happening in your home, we can come in and help you clean out your dryer vents. 

Over time, dryer vents get clogged and they become havens for lint, debris of myriad kinds and other unpleasant organisms. These can also indirectly facilitate a fire. Clogged dryer vents can also cause electrical failures.

Tips for keeping your dryer vents clean is cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and has zero restrictions. This will reduce risk of fires and then prevent any future issues.

Of course we are available help with your vents and any other issues you may have!

BE CAREFUL WITH CANDLES!

5/2/2018 (Permalink)

We all love candles, I have a bunch around my house. The problem is, while we enjoy the smell of candles, we often forget that they are even lit. 

Even for myself, I had a candle lit next to my bed while I was relaxing one Sunday, and I guess I must’ve forgotten it was on. I used a tissue and went to put it on my nightstand where of course the candle was. Long story short. Nothing happened. But it could’ve been very bad.

It’s definitely something that happens quite often. You forget about it because the smell is just so alluring. So if you love the aroma of candles as much as I do, I think it’s best you take these precautions, to avoid a fire in your home or any injuries to the people you love.

If you burn candles, make sure to do the following--

  • Put the candle somewhere there isn’t a ton of items, to avoid anything catching fire around it.
  • Utilize a sturdy candle holder, to avoid it tipping over.
  • Avoid putting your hair or any loose clothing near the lit candle.
  • Even if you leave the room for an extended amount of time, blow out the candle.
  • And of course, keep away from children and animals.

Water damage to your contents

5/2/2018 (Permalink)

Water Damage Water damage to your contents This is a picture of a customer's house and the water damage that happened to their contents. Luckily, we were able to help them in time!

If you have a water damage in your home or business, it can be devastating. Whether it’s because a pipe broke, a leak in your roof, or maybe the toilet overflowed.. these things happen! And although what makes up any building is floors and walls, you contents are the most sentimental items that can be effected by the water. 

I recently had a pipe burst in my apartment bedroom, in my closet. Destroyed a ton of my clothing and I had to bring anything I could to the dry cleaner to try and save the items. But I was a mess, completely devastated. There were items in there that I will never be able to replace.

That feeling is one you hope you never have to experience, but if you do have a water damage that comes in contact with your contents, give us a call. We will be right there to try and save every item that we can. 

We know what it’s like to have cherished family heirlooms and memories. We will do all we can to make it "Like it never even happened”. Just make sure you take control of the situation asap, as you don’t want mold to form on your items.