What our Customers say...

Water Damage Testimonials

Thanks again, for turning around such a mess and for working with our insurance company. We appreciate your honesty and most of all the quality work that was done. Also want to thank you for being reliable and following through on your word. You and your team are wonderful. 

I had water stains in the ceiling in my bathroom and called to see if they could send someone right away. Tom was at my house a few hrs later to give me an estimate. They got me on the schedule the next day and took care of everything. I felt very comfortable with Tom, he walked me through the process so I understood what needed to be done. The office worked with my insurance too, so I'm a satisfied customer. 

They showed up fast and did a good job!  

I noticed paint bubbling up in my bathroom and mold was starting on the wall. I called and they were able to have someone come the same day. Mario and Tom arrived within a few hours and set up dehumidifiers to start drying up the moisture. They found a pipe leaking inside the bathroom wall and repaired it, replaced the sheet rock and took care of all the mold. They put up plastic to contain the mold spores and dust while they worked. They were professional and did an awesome job, the bathroom looks great. I will definitely be using these guys in the future, if I ever need any of the services they provide. 

We had a pipe burst and needed emergency service asap. We called SERVPRO of Upper East Side and spoke with Janine, she was knowledgeable and knew the urgency of the situation. She acted promptly and was able to get the owner, Tom to come to our home the same day. While Tom was answering all my questions and concerns, his crew arrived with their equipment ready to work. The guys did a very professional job and kept me informed from start to finish. Nice to know I have someone I can depend on going forward if I ever need their services. To Tom and his crew, thank you for a job well done!

WATER WAS EVERYWHERE! It was horrible and horrendous. Thank you again for cleaning it all up.

Working with Tom is always a pleasure. I have known Tom for years and he’s the go to guy. He did my vacation house in Long Island a few years back after Hurricane Sandy destroyed it and I was amazed at the great job him and crew did for me. 

I suffered a terrible water leak that destroyed most of my inventory. I was able to work with my insurance company and she recommended SERVPRO. Never heard of SERVPRO until today and it was the best kept secret. Chris and SERVPRO were able to give me a great and fair quote on the damages compare to other companies. 

SERVPRO was very attentive and really helped me restore my business back to how it was before. Not only were they able to clean up everything, but they were able to restore my fixtures. I couldn’t think of anyway to thank them. The crew was also amazing to work with. Funny/entertaining/ and Hard Working group of guys. They did a wonderful job. 

I am very Grateful.

They were able to get me back in business in no time.


Tom is a fantastic guy. Love doing business with him. Stand up guy and really cares about his clientele. Im always satisfied with the service that I get from service. I tell all of my associates about how great SERVPRO is. 

Called SERVPRO in the morning and they were able to send a crew within the 2 hours that I called. Amazing, Super fast, and Professional. They were able to come in right away and clean up. Great communication, Great Service. I Highly Recommend SERVPRO to anyone. You will not regret it.

SERVPRO of Upper East Side were able to arrive on the same day. I was very pleased on how efficient and professional they were. They immediately placed fans to dry my walls and floor after suffering a Huge water leak from the floor above me. This was my time using SERVPRO, and i'm glad I did. A+++++ Service.