Recent Commercial Posts

SERVPRO Emergency Ready Profile

8/5/2021 (Permalink)

Emergency Ready Profile Did you know?

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Ready to get started? Click on the link below..

https: //ready.SERVPRO.com/home/gettingstarted

Workplace Indoor Air Quality

7/29/2021 (Permalink)

Indoor Air Quality Indoor Air Quality

Maintaining workplace indoor air quality (IAQ), is important for good health and wellness of your employees and customers. Roughly 90% of our time is spent indoors and a large portion of that time is spent at work. The Environmental Protection Agency (EPA), regard indoor air pollution as a major problem. Most business owners don't realize the air circulating in the workplace is often filled with toxic compounds, that can cause health effects. Poor IDA can negatively affect productivity and increase absences among employees. What causes poor indoor air quality?

Excessive moisture  

When there is a high percentage of moisture, it allows mold, bacteria and fungus to grow. Indoor relative humidity, should be kept between 30 and 50 percent. 

Biological 

Some common biological pollutants are bacteria, mold, dust mites, animal dander and pollen. Improper maintenance and cleaning of HVAC system can add to this issue.

Chemicals

Chemicals (gases and vapors) can come from many sources. Products such as, office equipment, furniture, wall and floor coverings release chemicals into the air. Products that enter the HVAC system from outdoors, products used during renovations and chemical spills. By-products, such as carbon monoxide, formaldehyde and nitrogen dioxide, are also known sources. 

Particles

These are solid or liquid and non-biological, that are released into the air creating respiratory problems. The most common particles is dirt and dust, drywall dust, wood dust and silica. 

What can you do to improve indoor air quality?

  • Keep all air supply vents unblocked
  • Clean spills immediately
  • Store food properly 
  • Dispose of garbage properly
  • Add some indoor plants 
  • Run commercial-grade air purifiers or air scrubbers and dehumidifiers to reduce moisture. 
  • Keep your workplace clean
  • Have your carpets professionally cleaned
  • Use eco-friendly cleaning products
  • Open windows to allow fresh air to circulate
  • Change HVAC filter regularly
  • Commercial HVAC systems should be professionally cleaned every few years or sooner if needed. 
  • Put floor mats outside each entrance way and clean mats regularly 

We are here to help improve the indoor air quality of your business. 

Call SERVPRO of Upper East Side - (917) 924-2260

Commercial Building Services

7/24/2021 (Permalink)

Building Services Commercial Building Services

When your business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Upper East Side can begin the restoration process. Your business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Upper East Side can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Upper East Side can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board up
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • HVAC Services
  • Painting
  • Carpet Repair and Installation
  • Electronics Restoration
  • Furniture Restoration
  • Hardwood Floor Repair
  • Move Out
  • Roof Tarp
  • Tree Removal

Restoring Your Property After a Water Damage Event

7/8/2021 (Permalink)

Commercial Water Damage Event Cleanup after commercial water damage event

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Upper East Side

SERVPRO of Upper East Side specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.Rea

Indoor Air Quality in the Workplace

7/8/2021 (Permalink)

Indoor Air Quality Maintaining Indoor Air Quality in the Workplace

Maintaining workplace indoor air quality (IAQ), is important for good health and wellness of your employees and customers. Roughly 90% of our time is spent indoors and a large portion of that time is spent at work. The Environmental Protection Agency (EPA), regard indoor air pollution as a major problem. Most business owners don't realize the air circulating in the workplace is often filled with toxic compounds, that can cause health effects. Poor IDA can negatively affect productivity and increase absences among employees. What causes poor indoor air quality?

Excessive moisture  

When there is a high percentage of moisture, it allows mold, bacteria and fungus to grow. Indoor relative humidity, should be kept between 30 and 50 percent. 

Biological 

Some common biological pollutants are bacteria, mold, dust mites, animal dander and pollen. Improper maintenance and cleaning of HVAC system can add to this issue.

Chemicals

Chemicals (gases and vapors) can come from many sources. Products such as, office equipment, furniture, wall and floor coverings release chemicals into the air. Products that enter the HVAC system from outdoors, products used during renovations and chemical spills. By-products, such as carbon monoxide, formaldehyde and nitrogen dioxide, are also known sources. 

Particles

These are solid or liquid and non-biological, that are released into the air creating respiratory problems. The most common particles is dirt and dust, drywall dust, wood dust and silica. 

What can you do to improve indoor air quality?

  • Keep all air supply vents unblocked
  • Clean spills immediately
  • Store food properly 
  • Dispose of garbage properly
  • Add some indoor plants 
  • Run commercial-grade air purifiers or air scrubbers and dehumidifiers to reduce moisture. 
  • Keep your workplace clean
  • Have your carpets professionally cleaned
  • Use eco-friendly cleaning products
  • Open windows to allow fresh air to circulate
  • Change HVAC filter regularly
  • Commercial HVAC systems should be professionally cleaned every few years or sooner if needed. 
  • Put floor mats outside each entrance way and clean mats regularly 

We are here to help improve the indoor air quality of your business. 

SERVPRO of Upper East Side is Here to Help during this time of need

2/23/2021 (Permalink)

Call today to schedule a proactive cleaning for your business We are here to help you disinfect your business to minimize the spread of the coronavirus and the flu.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts today – SERVPRO of Upper East Side, 917-924-2260

Certified: SERVPRO Cleaned – a defensive cleaning program

5/14/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Upper East Side today at [917-924-2260] for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Commercial loss- many floors of building

3/20/2019 (Permalink)

This picture is from on of our newest jobs, that had many floors affected by water.

We form great relationships with property management companies, and owners of buildings.

This one property management company has tons of commercial and residential buildings all through out New York City. They rely on us every time there is any issues in any of their buildings.

They tend to have water damages quite often, affecting many levels of their buildings. 

We love having this type of relationship with companies, where we trust one another and know we can always count on each other. 

When it comes to many floors being affected in a building, you need to trust the company you bring in to get the job done promptly and correctly.

Always keep us in mind, even if you have 100 floors affected. We have the man power to deal with any kind of loss!

Hanging wires

3/20/2019 (Permalink)

Commercial building with hanging wires.

Hanging wires can be a scary site, especially when you don't know where they're coming from or what they do.

This commercial building had quite a few different issues, but this was a very big one. As you do not want wires just hanging from ceilings. We have professionals that we can also come in if it's an electrical issue at all.

Remember that this is all a team effort! You need to put trust in us, but also others that we recommend.

If you ever have an issue with someone that is on site, then definitely let us know! We won't you to feel comfortable in the whole process. 

These wires were put back in place and everything went back to normal!

Commercial Water Restoration Repair

10/4/2018 (Permalink)

Residential water damage can be costly for any homeowner. Yet commercial water damage restoration can cost companies even more.Water damage can cause extensive damage to any size property. Commercial property is generally a larger area than residential properties, thus causing more damage in the same amount of time.

Whether it is roof leaks, flooding or natural disasters, you need to make sure you act quickly when your property has become damaged by water. Commercial water damage restoration is a large feat to tackle and needs to be handled by a professional restoration service.

Commercial Water Damage Repair

There are many steps that need to be taken when dealing with commercial water damage restoration. Companies can choose to use different techniques when cleaning and restoring.
-Water mitigation is the first step. You must clear out all standing water before you proceed to any restoration.
– De-humidification and moisture control helps with the buildings moisture levels. Your space will never dry out unless it is ventilated properly.
-Temporary air conditioners and cooling towers can be added as well. These machines will control temperatures and climate within your building. This will prevent mold and mildew from forming in and on porous materials.
-Odor control will be taken into account when dealing with commercial water damage restoration as well. If mold and mildew has started to form, it will take a professional to preform the cleaning process to eliminate odors and toxic smells.
-Temporary roofing can be a possibility when it comes to weather related damage.
-Board ups are essential to keep further damage from happening to your building. This allows damaged walls and windows to temporarily be fixed so the cleaning and restoration process starts quickly.

Many restoration companies will work with your insurance company to lessen the stress during the restoration process. The cleaning process can last anywhere from a week to many months depending on the amount of damage. Restoration companies like SERVPRO of Upper East Side will make sure your property is handled in a timely manner. The faster the water is extracted and cleaned, the less money you will spend while saving time. Like stated before, mold and mildew can start to grow if not dealt with quickly. Make sure to find a company that can handle all your commercial water damage needs.

Health Hazards

10/4/2018 (Permalink)

Many floods and sewage backup can contain many deadly bacteria’s and just the slightest skin contact can leave a person seriously ill. A certified water damage restoration service not only has the tools to eliminate the moisture, they also have the right knowledge to get your commercial building back up and running again and giving your employees a safe environment to work in the New York Metropolitan area.

The amount of damaged water can cause can happen is astounding, and often times it is underestimated by us commercial owners. Excess moisture is already bad enough, but when your commercial building is flooded or hit with a burst pipe, the situation can get out of hand way too fast. This is one of many reasons why these accidents are by far the most expensive problems a commercial owner can face. Contaminated water does not only create structural problems to your building, it can leave serious threats behind after it has been removed from your property.

4 Critical Steps in Preventing Commercial Water Damage

10/4/2018 (Permalink)

Take the necessary steps to be prepared for any disaster that may occur to your business. Always have a Plan B ready to go.

We’ve all been asked the question, “In a fire, what would you grab first?” For a homeowner, that’s an easy answer. Most of us would choose precious keepsakes, photos, and a few prized possessions. However, when disaster comes knocking on the door of a business, there can be dozens of critical documents, files, records, and technical equipment that are indispensable in the smooth flow of business operations.

1. Do your Research

Some municipalities have information on certain flood and sewer back-up prevention programs that are tax deductible for business owners.

2. Conduct Regular Inspections

The components of a commercial building are diverse and complex. Unlike residential property, commercial buildings tend to have major external HVAC components, roofs decorated with an array of pipes and fans, and large utility rooms. This equipment can be intimidating for many. The best way to keep the harrowing weather outside is to hire a professional to conduct frequent and thorough inspections. Although the building may be in great condition four times out of five, the occasional adjustment or repair can save hundreds in water damage restoration costs.

3. Locate shut-off valves

Without peeking at an emergency plan, our team members in the building able to identify where major water shut-off valves are? If they aren’t easily accessible, does every employee know who in the building to contact in case of an unexpected water
overflow or pipe burst? In a high-stress situation, most individuals are only able to recall previously learned information rather than think on their feet. A few minutes to locate shut-off valves will ensure proper performance when it counts. If you don’t have an Emergency Ready Plan for your business, reach out to one of SERVPRO service members to help you set one up for you free of charge. You’ll never know when a disaster might strike. Call SERVPRO of Upper East Side 917-924-2260 and ask for Chris Garcia.

4. Keep Valuable Stock Secure

Even with intensive preparation, water doesn’t pick favorites. Naturally, the last items you want to jeopardize are your business’s critical documents, paperwork, and brainstormed plans. This can be as extensive as purchasing a company safe or as simple as obtaining waterproof file cabinet that sits a few feet above the ground.

Residential vs Commercial Water Damage

10/4/2018 (Permalink)

The big difference between homes and businesses is the type of carpet that gets wet. Residential Water Damages usually have carpet over padding. Not only is the carpet water damaged, but the padding is soaked in many cases or at least wet. The usual process is to remove the carpet from the floor and remove the padding. Then remove the tack strip that holds the carpet down. Many homeowners forget to remove the tack strip and when they add a carpet fan to dry the carpet, the tack strip can actually rip a hole in the carpet as the carpet is flapping up and down.

Commercial buildings usually have wet carpet that is glued to the floor which means there is no padding. Although that is good in one way, it creates another issue. The other issue is getting the bottom of the carpet that is glued to the floor to dry.

Most carpet cleaners and cleaning janitorial companies use an air mover that blows on the carpet to dry the carpet. The problem is that the air mover also known as a carpet fan only dries the surface of the carpet. The problem becomes bigger because unknown to the property manager, carpet cleaner, and janitorial service the bottom of the carpet is wet. The moisture underneath the carpet (remember that the carpet is glued to the floor and no one can feel underneath the carpet) will be a feeding ground for mold and bacteria. Building management professionals will know it's a problem a few days later as they smell a foul odor. That odor is the growth of bacteria and mold growing.

Unless you have a moisture meter to determine if the carpet is wet underneath, you have to assume that the carpet is dry by feeling the surface of the carpet. As we have just learned, that becomes a liability and opportunity for tenants and employees to complain and possibly bring legal action.

Drying underneath the carpet and preventing mold damage and bacteria growth is actually very easy. Remember that mold normally (but not always) takes 36 to 72 hours to start to grow. There are molds that grow faster, but this an average time period for most molds. This information tells us that we have some time to work fast to prevent an issue. Please also remember that this process can be used by untrained and uncertified employees for wet carpet areas less than a 3 feet x 3 feet. Any wet carpet areas more than this will need a IICRC certified professional.

First take the same air mover that you used to dry the wet area and actually keep the air mover on for another 24 hours after the carpet feels dry. You will need to purchase a moisture meter that will test the bottom of the carpet After 24 hours the carpet should read dry, but if not let it run another 24 hours. The reason you can dry underneath the carpet without taking the carpet up, is because through osmosis, drying the surface of the carpet will " suck " the moisture from the bottom of the carpet to the top. Removing the moisture will reduce the possibility of mold and bacteria growth.

There are more differences between drying a water damage in a home and in a commercial building such as fire walls, computer systems, complicated furniture.

Hospitals and pharmaceutical companies and other sensitive manufacturing companies have compounded issues. Because of concerns of dust and mold these issues may interfere with patients' health and manufacturing processes.

The bottom line is to be careful when hiring a water damage restoration clean up company. It's best for commercial property management to start searching now and creating emergency plans to make sure they have all needs covered. Planning your water damage recovery when the pipes burst is not the best way.